Frequently Asked Questions
MUST READ BEFORE ORDERING
Welcome to SmmgenX. Please carefully read all service descriptions before placing an order.
Orders placed incorrectly are not eligible for refunds.
What is SmmgenX?
SmmgenX is a professional SMM panel that provides social media services such as followers,
likes, views, comments, and more.
Are these services safe?
Yes. All services are safe when used properly. We never ask for passwords and always
prioritize account security.
How long does it take for orders to start?
Most orders start within a few minutes to several hours depending on the service type and
server load.
Do you offer refunds?
Refunds are not sent back to payment methods. If eligible, refunds are credited to your
SmmgenX balance.
Do you provide API access?
Yes, we provide API access for resellers and developers. API documentation is available
in the API section.
How can I contact support?
You can contact our support team via the ticket system. Please include your order ID
for faster assistance.